Jefferson Community Federal Credit Union will be undergoing a core data processor upgrade on February 15, 2023. With this change you will have a new online, mobile and phone banking system. This will make doing business with us easier and faster however, with any major change, there will be a lot of things to relearn and get used to for you, as the member, as well as for our staff.
We have been preparing for this upgrade for a while now and have completed hours of training. While we are confident that we will be ready to assist you, we ask that you please have patience with us as some things may take us a little longer in the beginning.
We also want to let you know that all members, even those signed up for electronic statements, will be receiving a January 2023 statement in the mail. If you are signed up for electronic statements, those will continue in February 2023. If you receive electronic statements you will no longer be able to view prior statements after the conversion therefore, you will need to save any statements that you may want for your records prior to February 15th.
It is important to let you know that on February 15, 2023 our office will be closed and all electronic systems will be down. Your ATM/Debit cards will have reduced limits from February 14th until February 16th. You will need to be sure to prepare for these changes. All direct deposits will still post as normal to your account.
On February 16, 2023 all electronic systems will be back up and running and the ATM/Debit card limits will go back to normal limits however, our office will remain closed for the day. We will have the lobby back open for normal business hours on February 17, 2023.